Tracy Spears
Executive leadership coach and co-founder of Exceptional Leaders Lab

How to Build a High-Performance Culture

A high-performance culture is critical for a leader and an organization's success, but is not always easy to build or maintain. Tracy Spears will discuss how high-performance cultures actually work, and will share strategies for self-awareness, employee engagement and recognition, the seven things you must give up as a leader and how to optimize core values.

Dr. Gustavo Grodnitzky
Author and consultant on organizational culture change

Culture in the Current Context

During a time of crisis, corporate culture can make or break an organization. Dr. Gustavo will share evidence of the success achieved by companies that focus on culture first. It will also identify the critical culture components – whether employees are working in-person or remotely – to ensure employees are fully engaged and committed to your culture. Lastly, it will provide guidance to ensure your culture can adapt to the current business context.

Zoom Boom: Stand Out Sales in a Digital World 

Josiah Sutton & Michael Amberg, CommunityCare 

Advance your knowledge of the sales and communications concepts key to success for small business owners and operators in a virtual landscape. Gain tips and how-to for pivoting to online platforms, nurturing relationships at a distance, prospecting and deal closing virtually, and combating video conference fatigue. Josiah and Michael will also discuss how evolving social norms impact your brand, how to use social media to attract customers, and how to foster an inclusive and positive marketplace to conduct business.

Leading in 2020: Wisdom From Our Winners

Melinda Stinnett, Stinnett & Associates
Lanny McIntosh, The McIntosh Group 

Two previous winners of the Chamber's Small Business Person of the Year award will join Chamber President and CEO Mike Neal to discuss the real-life challenges and innovation required to respond to customer needs and environmental factors. Hear what it has been like to lead in 2020 as Melinda and Lanny share their stories and inspire small business owners to give and receive grace and support in the most challenging of times.     

Safe to Soar: Using Inclusive Language to Your Competitive Advantage

Yvonne Davis, MHR, SHRM-SCP, Luxa Enterprises
Kuma Roberts, IOM, Tulsa Regional Chamber

So much of our everyday language excludes different backgrounds, genders and abilities. While this is oftentimes unconscious and unintentional, some commonly used words and phrases can read as male- or CIS-gender-centric, while others can reinforce negative stereotypes about race, mental health, physical ability or nontraditional family structures. It’s time for our workplaces to feel safe to soar by embracing a new, more inclusive way to communicate to, and about, one another. 

Managing engaged and productive employees for success can present challenges in the most prosperous and predictable of times. So, how do you lead employees to meaningful and measurable outcomes in a variable and uncertain reality? Join the “people” experts to gain the confidence and concepts you need to communicate your expectations and manage your teams well.